skip to Main Content
Call us today:
+44 (0)20 8360 4455 |
+353 87 1679 026

Blog

How to build a feedback culture

Many organisations would like to build a feedback culture, believing it to be a key element in engaging employees and enhancing performance. There is no doubt that more open communications improve working relationships, as well as employees’ commitment to their…

Using 360 Feedback for remote teams

Many organisations are asking “does 360 Feedback work for remote teams?”. They want to know whether they should be using 360 feedback for remote teams, when many employees are working at home, remotely, and who are not having regular communications…

Find the best 360 Feedback Software

With so many different tools out there, how do you find the best 360 Feedback software for your organisation, or your strategic development programme? There are two options for a 360 degree feedback assessment. The first is an off the…

Peer feedback for performance evaluation

In a new article from HBR*, the writers focus on peer feedback for performance evaluation. Alessandro Di Fiore and Marcio Souza say that peer reviews are a solution to the fall in popularity of the annual performance review. Here’s a…

How to deal with unexpected 360 feedback

  In this short video, I explore how deal with unexpected 360 feedback I had a chat with a client a couple of weeks ago, asking for advice on  how to deal with unexpected 360 feedback. One of his team…

Which is best, strengths based or critical feedback?

A Strengths-based approach is motivating I was chatting with a coach friend about feedback in general. We were debating whether it’s better to take a Strengths based approach to feedback (him), or to work with critical feedback too (me). I…

Recovery through innovation: key people skills

“We’ll stick to what we know (or hide until it goes away)” Recent research by the always excellent McKinsey* group has shown that in the current Covid crisis, many organisations are hunkering down and focusing on their core activities –…

How Team 360 Degree Feedback Improves Performance

Traditionally, 360 Degree Feedback is focused on individuals, getting feedback from their colleagues, boss and customers. So how does it help teams? The concept of 360 Degree Feedback can be applied to a team as well an individual learner. So,…

Performance in agile workplaces and how to improve it

Every organisation, of every size, in any sector needs to make sure that that the right people are doing the right jobs, are performing at their best, and that there is a supply of capable and motivated employees to fulfil…

“What if I train them and they leave?”

One would think that training is a huge priority in the corporate world. But it can be difficult to justify spending money on training, especially in roles which are transient or not permanent. Many companies don’t make it a priority.…

The value of 360 Feedback data to the organisation

Data is everywhere. Every day we produce 2.5 Quintillion bytes of data. Every minute of every day across the globe, 204 million emails are sent, two million google searches made and 100, 000 tweets are made.  Organisations gather 360 feedback…

360 Feedback and culture in tech organisations

Company culture remains one of the biggest reasons behind issues associated with employee behaviour and performance. This article from Business Insider describes the issues that rapidly growing and changing tech businesses face.  360 Feedback and culture in tech are closely…

How to implement company culture

  When we think of culture we think of an organically changing set of ideas, behaviours and customs shared by a specific group of people but when it comes to organisations, culture must be planned and monitored in order to…

Fairness in 360 Degree Assessment

   

Preparing for 360 Feedback

Understanding and using feedback Start building a culture of feedback in the organisation. This can include manager to team member and vice versa. Focus on how to give feedback on everyday tasks and achievements. In this way, it will become…

UK businesses are impacted by poor leaders

More information For more information on 360 feedback, please contact us. Track 360 Track 360 is a online software tool you can customise to your organisation’s unique competencies. To find out how it works, and request a trial, click here.

360 Feedback for motivation

Happy workers are productive workers. Productive workers generate results. But how can we motivate staff to work hard and help organisations flourish and grow? Track Surveys highlights some of the ways we use 360 Feedback for motivation, helping your staff…

360 Feedback for behaviour change

In this video I cover the key areas that have been shown to be most effective when using bespoke 360 Feedback for behaviour change. 360 Degree Feedback is a tool that organisations use to measure and improve employee behaviours. With…

Dealing with workplace jerks

A recent article* from McKinsey is addressed to leaders who may be the source of workplace dysfunction – or jerks, as the author calls them. What can be done about it, and what are the ways for dealing with workplace…

How helpful is friends’ 360 Feedback?

An interesting article from Ladders*: it seems that 360 Degree Feedback is being used as part of a business school’s application process. New York University’s Stern School of Business has decided that relying on individual applicants’ ‘personal statement’ has not…

Improving performance management

A recent article* from the ATD reports on how organisations are rethinking performance management. Two of the three key issues with most performance management processes are identified as biased evaluations and infrequent feedback. The lack of engagement of employees is…

360 Degree Feedback Top Ten FAQs

With +20 years of experience, working with over 200 companies to design, set up and deliver lots of different 360s, we’ve compiled a list of the 360 Degree Feedback Top Ten FAQs – and the answers! Many organisations would like…

Leading organisations use 360 Feedback

360 Degree Feedback is a familiar tool in the kitbag of many coaches and talent managers. Over the past few years, we’ve noticed that many organisations are using 360 Degree Feedback more extensively and creatively than ever before.  Who are…

Choosing 360 Feedback Software

360 Degree Feedback is about making a complex process into something easy to for everyone involved. Your 360 Feedback Software should help you do this. Whether it’s for development or performance, getting all round feedback is no small feat. Therefore,…

Why 360 Feedback for bosses works

A recent article by Martin Berman-Govine in the Human Resources Report, called ‘360-Degree Feedback: ‘Cure for Abusive Bosses?’ examines whether 360-Degree Feedback can reveal to the boss how negative their management style might be. Here, we look at some of…

Responding to 360 Degree Feedback

More information For more information on 360 Degree Feedback and how it can help develop your leaders, managers and employees, please contact us. Track 360 Track 360 is a online software tool you can customise to your organisation’s unique competencies.…

360 Degree feedback best practice

How can you use 360 degree feedback best practice to inform and motivate the people in your business? Here are some guidelines that will get you on track to develop your workforce, empower your employees and bring about a step…

Want feedback from your colleagues?

Not everyone is comfortable in providing honest feedback, even people who have been in the organisation for a long time. They might look at development tools which use feedback as a management fad, perhaps something that can be used against…

Using 360 feedback in SMEs: 10 things you must do

Large corporates have long had the resources and expertise to measure and manage employee performance – and even then, those processes have not always delivered results. Just look at all the big companies who are currently, and very publicly, re-evaluating…

360 Feedback For Performance Review

Goldman Sachs uses 360 Feedback for Performance Review It was interesting to see that Goldman Sachs has changed its complex, annual performance review process. They have decided to replace a once-a- year 'appraisal', with regular 360 Feedback For Performance Review.…

True expertise and feedback

"True intuitive expertise is learned from prolonged experience with good feedback on mistakes". Daniel Kahneman    

Big data seems too big: can we benefit from the data we already have?

If you're a professional working in  HR, Training or Talent development, it's worth considering how data that's automatically gathered during a process like 360 Degree Feedback can be used and combined with other data offer to obtain new insights and…

360 Degree Feedback Design: Why You Should Always Include an ‘Unable To Rate’ option

Over the past 15 years of designing and implementing 360 Degree Feedback, we've seen a lot of different approaches to this basically simple process.  One of the key items to include is a rating point for raters to choose if they…

Three Big Mistakes to Avoid with 360 Degree Feedback

  I am still intrigued that after many years in use in organisations all over the world, there are still  instances where 360 Degree Feedback is used in completely the wrong way, and the for the wrong reasons. The latest…

Competency frameworks: are they still relevant?

How useful and relevant are competency frameworks in the new world of digital working? In the linked article, I've summarised some of the arguments for completely doing away with competency frameworks. I've also suggested some ways of making them more…

Getting a high response rate to your 360 Degree Feedback, and why it matters

So you’ve finally pulled together your 360 degree feedback framework: you’ve built your customised questionnaire, ratings scales and reporting templates, and you’ve had the go-ahead from the budget holder to get started! All you need to do now is pick…

How to help key decisions makers buy in to 360 Degree Feedback, Performance Appraisal and Skills Assessment

In a recent article*, McKinsey described a case study where a law firm in the US was able to make radical changes to its processes and client relationships through using the principles of lean management. It led me to think…

Can 360 Degree Feedback help improve Team Performance?

360 Degree Feedback is often seen as a process for giving feedback to individuals: we are often asked if 360 appraisal can also be useful in providing collective feedback, e.g. to a team as to how they are experienced by…

360 Degree Feedback as a competitive advantage

In many organisations, 360 Degree Feedback is used as a tool to support individual skills development. It is particularly useful when people are stepping up from one role into another that is substantially different, and requires a change in skills…

Anonymous text 360 feedback: how does it work?

In a recent conversation with a client, we covered the tricky topic of balancing the benefits of free text comments, with the risk of reviewer comments being identified. Why anonymous text 360 feedback is important The client had already run…

Success with 360 Feedback Assessment

In a recent report, the Aberdeen Consulting group in the US have found that there are correlations between organisations that perform well (in terms of performance and retention of staff) and who use assessment, and this includes 360 feedback, in…

MEASURING INTEGRITY AND ETHICAL BEHAVIOUR IN ORGANISATIONS

A few months ago I attended a City HR Association* event, on ethics and integrity in the workplace. There were some fascinating insights and discussions on how we, as people professionals, can help to run our organisations in an ethical…