We have a feedback culture when feedback is ‘the way we do things around here’. By building a feedback culture, we create a better workplace for everyone.
At Track, we believe effective feedback, and a culture of feedback, are two of the most important elements in creating a workplace that’s productive, positive and engaging for the people who work there.Jo Ayoubi
Co-founder of Track, and senior consultant
Design of fully bespoke 360 Degree Feedback tools
We will work with you to design feedback tools that are based on your unique competencies, KPIs and values. These include 180, 360 Degree feedback, and self-assessments. The feedback tools will align fully with your organisation’s goals, and can provide a consistent assessment structure for all your talent management needs. Our bespoke tools will support onboarding, performance review, leadership and management development, talent identification and succession planning.
Training on how to give better feedback and use feedback more effectively
We’ll help you build the skills for great conversations and feedback in your organisation. This includes one to one feedback, performance appraisal conversations, team feedback, and more formal feedback like 180 and 360 degree programmes.
Our expert trainers and coaches train your in-house line-managers, mentors or coaches in how to understand, interpret and coach with feedback. With the right training, you can embed a culture of feedback in every level of your company.
Build and implement your communications plan
Communication is key to building a successful feedback culture. We’ll help you develop a short, medium and long-term communications plan, ensuring all participants and stakeholders are informed and engaged with your feedback implementation.
Implement bespoke 360 feedback programmes
We will set up your company’s unique online feedback portal on Track 360, where each employee has a personal feedback portal. Here, they can easily get and give feedback, access their feedback information and link to their development goals.
We’ll set up your tools, emails and online guidelines, run the process with our expert Support team, and generate the individual and groups reports you need. We’ll also keep you updated during the process.
Coach/debrief individual leaders and managers through their 360 Degree Feedback
All our associate coaches are fully qualified, with experience of coaching at senior and C-Suite levels, and have worked with Track for a while. Our coaches work with individuals to help them understand and use their feedback to achieve their goals, and build their leadership skills.